Printer drivers under Mac OS 10.6 Snow Leopard are still sometimes causing trouble. After explaining how to reactivate an OKI-printer – here is the solution for an Kyocera-Mita-printer … and as always: no guarantee and on your own risk:
Problem: After updating from Mac OS X 10.5 Leopard to OSX 10.6 Snow Leopard the installed printer driver for the Kyocera-postscript driver does not work anymore. Here it’s an Kyocera Mita FS-2000D … but it should also work with other models. The printer diver was installed under Leopard and worked quite well. After finishing the update to 10.6 you are able to send a print job to the printer, but an error message shows up in the print queue.
Diagnosis:There are incorrect file permissions under Snow Leopard fort he Kyocera printer driver … and this causes some trouble. BTW a warm thank you to @kappuchino for his diagnosis and solution!
Solution:There is nothing like fixing the bug yourself
You can easily fix the problem by one command in the Terminal:
sudo chown root:wheel /usr/libexec/cups/filter/kyofilter |
53 comments für "Howto: reactivate your Kyocera printer under Mac OS X Snow Leopard"
THANK YOU!!!!
You’re welcome, Emma! Good, to know that this helps others, too
Awesome! Thank you. It worked great for our Kyocera KM-C4035E Copier/Printer
When I try to type a pasword, it doesn’t work.
@Dirk: are you logged into your Mac with an account that has administration rights? You can check that in your “System Preferences” / “User”. Maybe this is why you don’t have the right password.
My print jobs are remaining in the print queue. They print ok, but I have to manually delete the job after it rints.
[...] & reinstalling etc. 3. Emailed Kyocera (so far no reply) TODAY I FOUND A SOLUTION (thanks to codedifferent) Log into your Mac as an [...]
Cheers kappuchino and codedifferent for this solution. There are a couple of Aussies I know who will be glad to hear of this fix. Many thanks. Dave
@Phil: This sounds weird … but I did not encounter this problem here … anybody else having an idea how to help Phil?
Works like a charm! Thanks so much!
Awesome! This solved my problem with an FS-C5020N on a 2 year old iMac.
This worked a charm for the Kyocera KM5050. Snow Leopard has caused some major problems on my Macbook Pro. Mainly Adobe Creative Suite 3 keeps crashing.
Thank you.
Unfortunately this does not work if different accounts are set on the machine
[on a KM-3050]
Funny that my reCaptcha for this was 35 and hassle… I guess this is going to be a long hassle for me.
I’ve got it to load a bit, but the problem is that the KMAccountID is struck-through and gives me the message that this bundle is not compatible with this architecture. So although I can get further, I can’t print because our printer has a passcode and I can put it in.
Argh, I really am hating printing on 10.6. My trusty Epson Stylus 740 doesn’t work either.
I can print now, there is one other step to get around the issue if you have Job accounting set up on your printer.
aaike, what you have to do is go to the Finder and located the application that you are trying to print from and do a Get Info on that Application. Next what you have to do is check the button that says “Open in 32-bit mode”. Relaunch the program e.g.. Mail, and then print and all should work!
Cheers, Andrew.
Yeah! This worked for a Kyocera C170N printer!
Yes! Works great on a Kyocera FS-C5015N
Thank you! I’m now able to print to our KM-3050 again.
holy krap thank you!
works on km-2030
wow! Thanks so much for this. Why the h@ll do the Kyocera people not know this. I spent 2 hours on the phone today trying to find out when they were going to update drivers. Worked perfectly for our Kyocera K-3232E
Thank you so much!
Works perfect on our KM-C2525E
@Jamie: … maybe the Kyocera support team should read my blog
OMG this worked perfectly for my FS-3920 with fresh drivers installed AFTER a snow leopard upgrade. I actually thought that Kyocera Needed to update their drivers.. and was sitting waiting for them to make an update available.. I guess not, now!! Thanks so much.. your a lifesaver!
Thank you so much for this. Worked with my macbook on a Kyocera 4050 on a windows network.
Thanks, works great for KM-1650.
Worked great on a KM-3225E KX Color
You made my day – thank you! This worked on a FS-4000DN.
Worked great on my KM-1650. What would the world do without people like you! Thank you so much.
This is printing as a line printer, of course. I can get to seeing the Kyocera drivers and to “Printer Ready”, but no banana — it won’t print. “Unable to contact printer” it says. I’ve tried all sorts of variations of reinstalling the driver, redoing the Terminal line. By the way — Kyocera Australia kindly sent me a “Kyocera OS X 10.6 permissions patch” with installer. I presume this was basically the same as the fix you offer. That didn’t work either.
The really big question though is: what on earth is wrong with Apple? They killed AppleTalk? Was something wrong with it? Like they cut out default installation of Rosetta? Are we all supposed to have the very latest apps? Where did “plug and play” go? Are they crazy? I am really p*ssed off with them.
Cheers, Geoff
Geoffrey Heard
The Ad Doctor Online
Hello
This Terminal line here (or its equivalent) is now being distributed from Kyocera download sites as an installable “permissions patch”. The key to my being unable to print with the line above or the patch in place was that I wasn’t getting the message that I had to set up the TCP/IP components in the printer to match those of the computer. My friend, Kino, advised me about this as follows:
First of all, you have to choose an address which is not used by any other Mac. To check for addresses already used by a Mac, open Network System Pref pane, select “Ethernet” and hit “Advanced…” button to open the setting sheet. In my Mac mini, I see “IPv4 Address: 192.168.1.100″, “Subnet Mask: 255.255.255.0″ and “Router: 192:168.1.1″ in TCP/IP tab. My PowerMac G4’s IPv4 Address is “192.168.1.101″. As I don’t have another Mac, something like “192.168.1.109″ should be OK *for me*.
—
These numbers worked for me. You need to go to the printer’s control panel, press “Menu” then work your way through to TCP/IP. Make sure it is turned on, then change the numbers it gives so that the Subnet Mask and Router (Gateway) are the same as on the numbers the Mac has. Then change the IP Address to one like the Mac but a few numbers different.
Now — Launch /Applications/Utilities/Network Utility.app, switch to Ping and send 10 pings to the IP address you’ve set up in the printer. If it works, you are in business, if not, check for errors in setting the number and putting it into the ping thing.
This must work before proceeding further.
Then — in Print & Fax System Pref., add a new printer.
- Click on the IP graphic at the top.
- Leave the protocol at Line Printer Daemon (or set it to IPP if you like).
- Type the correct IP address in, leave the queue blank for the default to fill, give the printer a name and name its location (or not if it is just local). I gave my printer its EtherTalk name — I’m used to it.
- Select the printer driver. At one point it came up “FS-3800 — Gutenprint 5.2.3″, at another, and eventually as FS-3800 – KPDL2. My mate Kino suggests using the Gutenprint one because it comes with OS X.6, but I’m using the KPDL2, which is all it offers me now.
Now print!!!
BLOODY APPLE — what happened to PLUG’N'PLAY???
Cheers, Geoff
Geoffrey Heard
The Ad Doctor Online
Thanks!
This made it work for my FS-C5015N.
[...] the drivers for 10.5, changing the owner:group of /usr/libexec/cups/filter/kyofilter to root:wheel, and choosing LPD in the Printer setup dialog will fix this [...]
i get this…
chown: /wheel: Invalid argument
macbookpro-b273:~ DirkDavis$
any suggestions
Great, thank you!! It works perfectly with a Kyocera KM-C2525E
I tried using terminal and when I add the command it asks me for my password. Unfortunately, the password does not work. I know the password is correct since I used it to add other software updates. I am logged in under admin. The only other option in user accounts is guest. I have both a KM 3035 and KM 5035. Both are older machines.
KM did not have a snow leopard patch specifically for these machines. When I download the patch for the other machines it comes up as a .sit file. When I try to expand that it tells me there is no file to open. Any help would be appreciated.
Works great for my C5016N. Only one slight hitch. terminal wouldn’t accept my null password. So i changed it to something then it worked. Then changed back to null afterwards. – Thanks very much!
@Patrick: Is your password to your admin account a null-password as Stuart described it? Than you should change it into a “real” password.
BTW: I only can encourage everybody to use real passwords to protect (especially admin) accounts. A null password is always a huge security threat!
@Dirk: Did you double check the command when you typed it into the terminal? It must be exactly like it was posted above. Your error message looks like a typo in the command.
Kyocera provided me with a OS X 10.6.command file to execute, but I get the error ” could not be executed because you do not have appropiate access privileges”
I’m the Admin for the system and have no password, any clues neither Apple nor Kyocera have been able to help
Thanks a lot for this post. Made my KM-3035 work. Cheers.
Thanks a million. Had the problem at an Kyocera KM-1650, too. Works like a charm now.
It’s people like you that make me love the interwebs.
so I went through all of the above and when I send a job it goes to the print queue and says sending data file and it acts like it is going and clears off the queue like it went but nothing prints.
Worked on a kyo 3900DN! thanks!
Worked like a charm! You are awesome!
Nice Trick! We use Job Accounting. Instead of changing Mail and Safari to 32 bit mode, I only changed Preview. From Mail or Safari, choose print, then select Open PDF in Preview. Print from there.
No sense in sacrificing a lot of performance in a lot of apps to be able to print a few pages. Just schlep it to Preview.
Thank you for problem solving so that I didn’t have to. While the 1030Ds worked fine before the fix, the 5015s and 5050s did not. Now they all work as well as they ever did.
Many Thanks, it works well with a FS-C5016N. BTW for those like me who have problem with the comand. I first type the comand but did not work. Finaly, it work when I copy/paste the comand.
Thank
it worked for my FS-C5020N
I had used your ‘recipe’ for fixing my KM 1650 before and it worked beautifully (see my comment on 17 September); since then I had to reinstall all my printers on my computer. When wanting to reactivate the KM 1650 I have trouble entering the password although I am prompted to enter it after entering the command-line in terminal. The screen just does not take it! Is there any solution for this problem? It would be highly appreciated!!! Thanks
I have not been able to get this to work.
When I type the line
sudo chown root:wheel /usr/libexec/cups/filter/kyofilter
and enter my password I get a response to the effect that the file does not exist.
I don’t have a Mac here at the moment for the exact response they are my kids Macbooks using OS10.6 trying to print to a FS-1010 shared on an XP Pro SP3 PC.
Printing from the Mac I can see the print job go through the Windows print queue and the lights on the printer flash then nothing.
worked great, thx!!!
This worked perfectly – Thanks!
You’re a hero, thanks for this!
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